Membership Terms And Conditions

These Membership Terms and Conditions apply to your membership with the UK Wedding Association (Association). Your use of the Association’s website is also subject to our Website Terms of Use. By becoming a member of the Association, you confirm that you also accept these Membership Terms and Conditions and that you agree to comply with them. In the event of any inconsistency, these Membership Terms and Conditions take precedence in relation to your membership rights and obligations.

  1. Membership
  • Your membership with the Association begins on the date it is activated following successful payment and confirmation by the Association and runs for a minimum of 12 consecutive calendar months.
  • Membership applications, amendments or upgrades are subject to our review and may be approved or refused in our sole discretion.
  • Membership is issued per single business operating from the specific trading address you have nominated.  If your business is part of a larger group, each branch or venue must apply for and maintain its own separate membership. Membership is not transferable.
  • We will provide one login for each business membership. Employees of the member business may use this login to access online membership benefits, and one authorised representative may attend any in-person event under that membership. Additional attendees from the same business may be accommodated only if space permits and subject to prior written agreement. While we will make reasonable efforts to accommodate such requests, we are under no obligation to do so, and all arrangements are subject to the requirements and policies of the relevant event venue. 
  • By accessing the membership benefits, both you and your employees are deemed to have agreed to, and must comply with these Membership Terms and Conditions, Website Terms of Use and our policies, as notified to you and updated from time to time.
  1. Membership benefits
  • Members are entitled to a range of benefits, which may include:
    • the right to display the Association’s badges (subject to meeting applicable requirements), 
    • access to benchmarking software and self-certification tools, 
    • online resources and webinars, 
    • participation in networking and education events, 
    • exclusive member discounts, 
    • access to a network of experts and one-to-one industry introductions, and 
    • guidance under the Association’s Code of Conduct.
  • We may:
    • change, add or remove membership categories at any time, and/or
    • alter, amend, change, modify, or withdraw any membership benefits at any time.

If we consider any change to your membership benefits to be materially disadvantageous to you, we will give you reasonable notice of the change, and it will take effect from your next renewal date.

  1. Benchmarking & ongoing assessments
  • Participation in any benchmarking activities is completely optional. However, if you choose to take part and provide information for benchmarking purposes, you agree that any information you supply, and any information published as part of the benchmarking process, will be accurate, complete, honest and up to date.   
  • Benchmarking summaries or results reflects the information you provided, so we ask that you regularly review and update your details if anything changes to help ensure accuracy and fairness for all participants.  In order to verify and maintain your membership status, you agree to review and update at a minimum at least once each year (usually around November), and also at any other time there is any change to your procedures.
  • You agree that all information you provide, including benchmarking assessments, documentation that you have uploaded and public profiles, is true, accurate and not misleading.
  • You also agree to cooperate, as reasonably requested by us, in addressing or resolving any concerns raised by other users of the platform – please refer to paragraph 15 below.
  1. Membership badges
  • We may award you with one or more digital badges to share online and in approved printed materials (each a badge).  Badges are awarded to members upon signing up to the Code of Conduct and/or successful completion of the self-certification process via the account portal.
  • To accept your badge, log in to your account portal, confirm your membership details and download your badge by copying the embed code to your own website.
  • You may display your badge on your website or promotional materials to show your current membership status. Your badge may include a link to the official www.ukweddingassociation.co.uk.  Your badge must not be linked to any other website, page, or online platform. 
  • Permitted Digital Uses: You can share your badge online:
    • LinkedIn, X (Twitter), Facebook, Instagram, and similar sites
    • on your website
    • in your email signature
    • or other similar platforms
  • Permitted Printed Uses: You may print your badge for:
    • business cards
    • letterhead
    • professional resume
    • or other similar printed items.

  • You agree that you will not manipulate, stretch, crop, add effects to, alter, move components of, redraw, reproduce, or change the colours of the badge. You agree to display it exactly as issued to you to maintain brand consistency and protect our identity.
  • Your badge cannot be transferred, sold, licensed, or used to imply endorsements or relationships with us that don’t exist.
  • Your badge is valid only for the year specified. Badges are updated annually each November. To obtain your updated badge, you need to log in to your account and confirm your membership details. Your new badge will then be available for download.
  • We reserve the right to withdraw permission to use a badge at any time if these conditions are not met or if your membership lapses. If revoked, you must promptly (and no later than seven (7) calendar days) remove each badge from all locations where it is displayed online or in print.
  • We may discontinue badges or offer new badges at any time.
  • All badges, logos, and trademarks remain the property of the Association. We retain all intellectual property rights.
  1. Code of Conduct
  • You may choose to sign up to the Association’s Code of Conduct.  Only members who have signed up to the Code of Conduct and continue to comply with its requirements are permitted to display the Association’s membership badge or any related accreditation marks. 
  • We reserve the right to withdraw your permission to display the badge if you cease to meet the Code of Conduct’s requirements or if we determine at any time (in or sole discretion, acting reasonably) that you have breached the Code of Conduct.
  1. Fees and payments
  • You agree to pay the applicable membership fees as set out on our site at the time of purchase or renewal. Membership fees are non-refundable and non-cancellable.
  • You can pay by most major credit or debit cards, subject to standard validation checks and card issuer authorisation. Payments are processed securely through Stripe and are subject to Stripe’s Terms of Service. Please note that we cannot accept payment by cheque.
  • All fees are charged in Pounds Sterling (£ / GBP).  If you are outside the UK, your bank may apply exchange rates or additional fees, which you must pay.
  • Membership fees exclude any value added tax or other applicable sales tax.  You are responsible for any bank charges, late payment fees, overdraft fees, or similar costs. You must ensure your bank details are accurate, up to date, and that sufficient funds are available on each payment date.
  • You must ensure sufficient funds are available in your account on each scheduled payment date.  If your payment fails and remains unpaid seven (7) business days after a reminder or if we cannot contact you to resolve this issue, we may suspend or terminate your membership.  We will notify you if this occurs. Suspension will not apply if you have raised a genuine dispute, and we will work with you to resolve it.
  • For any changes to your membership details or if you have questions or concerns about your membership, please contact us at: [email protected].
  1. Term and automatic renewals
  • Membership is for a fixed term of 12 months. By joining, you agree to pay the full annual membership for that year, whether you make payment upfront annually or pay in monthly instalments by direct debit.  Members paying monthly are entering into a twelve (12) month contract term and remain liable for the full year’s fees even if the membership is cancelled early. Membership fees are non-refundable. 
  • Your membership will automatically renew each year until you choose to cancel. 
  • We will notify you in advance of any changes to the membership fee or renewal terms. Continued use of your membership after a renewal charge has been processed constitutes your acceptance of the renewed term and applicable fees.
  • If your payment cannot be processed, we may suspend or terminate your membership until payment is successfully received.
  • You remain responsible for renewal fees if we are unable to contact you because you provided incorrect details or failed to notify us of a change.
  1. Cancelling your membership
  • You may cancel your membership by providing at least 30 days’ written notice prior to the end of your current 12 month terms. You can send this by emailing us at [email protected].  
  • Unless written notice of cancellation is received as set out above, your membership will automatically renew for a further 12 month term under the same arrangements.  Membership fees are non-refundable. Your benefits will remain available until the end of the paid period, even if you do not access the membership portal or use any of the content provided.  
  • We aim to process cancellation requests within fourteen (14) working days. For direct debit payments, you must give us at least seven (7) business days’ notice if you wish to cancel your Membership and direct debit. If you give us less than seven (7) business days’ notice, we will make reasonable efforts to stop the renewal, but the next payment may still be taken. Membership will continue until the next scheduled payment date.
  • We recommend that you submit cancellation requests at least seven (7) business days before your renewal date.  We will confirm in writing the date your membership ends and that no further payments will be taken.
  • When your membership ends, you agree to promptly remove all Association badges, logos, and identifying materials from your website, social media, and other materials, and in any event no later than 7 days after termination.  We may take legal action against you if you do not comply with this requirement.
  • In this paragraph 8, identifying brand materials includes anything that implies affiliation with the Association, including our trademarks, logos, accreditation and/or membership badges, symbols, designs, emblems, icons, fonts, colours, or other design elements. 
  • If you believe you were charged in error, please contact us within fourteen (14) days so we can review your request.
  1. Our rights to suspend or terminate your membership
  • We may suspend or terminate your membership in writing if you:
    • fail to pay your membership fees when due;
    • act in way that could harm our reputation or that of our members; or
    • breach the Code of Conduct (if applicable to you);
    • act inconsistently with the ethos of our Association
  • Termination will not affect either of our rights or obligations accrued prior to termination.
  1. Data protection
  • We process personal data in accordance with applicable data protection laws and our Privacy Policy.
  • We will not share your personal data with third parties for marketing purposes. 
  • You agree to the collection, storage, and use of your personal data for purposes relating to membership administration, communications, and services.  As our member, you will receive regular emails from us about your membership, including information on benefits and events.
  1. How long we keep your information
  • We retain your information only as long as necessary for the purpose for which it was collected, including to meet financial, legal, regulatory, accounting or reporting obligations.
  • We may keep completely pseudonymised or anonymised data for statistical or research purposes. You cannot be identified from this data and you agree to this use.
  • Please contact us at [email protected] if you wish to know more about our retention periods.
  1. Transfer of data

Your data may be transferred outside the UK, including outside the European Economic Area (EEA), as described in our Privacy Policy. In some countries, data protection may be lower than in the EEA. In such cases, we will take appropriate steps to keep your personal information safe and secure. If our third-party service providers process your personal data outside the EEA, we will have agreements in place to ensure it is adequately protected, usually using standard contractual clauses.

  1. Intellectual property

All intellectual property in our website and Association materials provided to you as part of your membership remains our property and/or that of our content providers. You may not share, copy, sell, distribute or commercially use or exploit our materials except as expressly permitted.

  1. Confidentiality
  • You must keep confidential all non-public information obtained through your membership, including Association records, member data, and any information designated as confidential. 
  • You must not disclose, copy, use for personal gain, or use for any marketing or promotional purpose any such information without the Association’s prior written consent, except where disclosure is required by law. This obligation continues after your membership ends.
  1. Participation and Conduct of Members
  • You are expected to engage respectfully and professionally with other members, Association staff, and participants in all Association events and activities, in accordance with industry best practices.
  • You agree to participate in and co-operate with the Association’s advisory boards, appeal mechanisms, and reporting systems in a timely, honest and constructive manner. This includes responding to benchmarking appeals, contributing to the adjudication of complaints, and addressing any concerns or issues raised through the Association’s processes without undue delay.
  • You are also encouraged to support our self-regulatory framework by providing peer feedback, participating in testimonials, and engaging in peer benchmarking and review activities where appropriate.
  1. Liability
  • To the extent permitted by law, our total liability to you for any loss or damage arising out of this Agreement is limited to the amount of fees you paid in the 12 months before the claim.
  • We are not liable for indirect, consequential, or special losses, including loss of profit, revenue, or business opportunities.
  1. General
  • You must be 18 or older to purchase a membership.
  • You agree to comply with all applicable laws, regulations, and industry standards in connection with your membership. You agree that you will obtain and maintain any insurances, licences, permits, or approvals required by law or necessary for your operations.
  • Nothing in this membership Agreement is intended to create a partnership or joint venture between you and us.
  • No third party has any right to enforce any part of this Agreement.  Our rights to change, vary, or terminate this membership agreement are not subject to the consent of any other person.
  • These membership terms and conditions are governed by the laws of England and Wales.
  • We both agree that the courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising from this membership agreement, including non-contractual claims, or its subject matter or formation.